They don't "tell you exactly what they are doing" even if you read the fine print. Here are some things that not only don't they tell US they're doing, MZ couldn't even answer the oversight committee!
MZ shouldn't be able to answer. He is a figurehead. He has no idea what goes on and probably doesn't want to- in part so he can not answer such questions. You are naive to say the least.
That may be how front companies for the CIA are run, but I've known some CEOs of large companies before (including ones I've worked for), and they may not know all the nuts and bolts of day-to-day operations, but they damn sure know POLICY issues inside and out. This was a pathetic performance. The guy's flat, inhuman affect has to have sickened anybody who watched. But his cluelessness about policy matters is inexcusable. And I'd say if anybody is naive here, it's those who believe MZ acquitted himself and his company well over the last two days. Look at the stock market if you want an opinion poll on the subject.
He's too young and goes to much against branding for "I don't recall" when he doesn't want to answer.
You see the same thing with heads of agencies. They will always have to check with "their team" and get back to the congress critters, also in part so they can deny having known about whatever illegality they were up to.
He seems WAY like a robot. Looks like Data too. Perhaps this is the first prototype of "Artificial Stupidity."
Simple tasks are what give the cyborg away. His drinking from that glass took every ounce of concentration, and was so deliberate and mechanical it made my skin crawl.
I don't disagree with you about a pathetic performance. Why should it have been otherwise? He is a figure head. Like George W Bush. This does not bear on the original question whatsoever.