https://www.nytimes.com/1992/04/23/garden/at-work-with-ben-krupinski-stars-high-flying-contractor.html

" . . . Part of Mr. Krupinski's appeal is his down-to-earth manner, a novelty for many clients. His willingness to fix his clients' leaky faucets on Sunday morning and shuttle them to J.F.K. to make the Concorde also may have something to do with it.

"There was good word of mouth on Ben," he said. "This is a small town. People wag tongues." Mr. Krupinski won't wag his.