Not sure asking the Pope to forgive her sins is "completely wrong", but definitely wrong.
She would be able to confess her sins to any priest, and he would be able to absolve her sins. Granted, this requires at least imperfect contrition ( https://www.catholic.com/encyclopedia/Attrition-(or-imperfect-contrition) ), and God will not be mocked, but it's definitely doable.
Thinking that the Eucharist somehow "protects" you (rather than heaping condemnation on you), is just batshit insane, and requires a lack of understanding only possible if you don't want to understand the truth of the matter.
Does anyone know what the Pope is claimed to have said?