What is a Freight Forwarding Agency?

>A freight forwarder, forwarder, or forwarding agent, also known as a non-vessel operating common carrier (NVOCC), is a person or company that organizes shipments for individuals or corporations to get goods from the manufacturer or producer to a market, customer or final point of distribution.[1] Forwarders contract with a carrier or often multiple carriers to move the goods.

https://en.wikipedia.org/wiki/Freight_forwarder