Anonymous ID: aa95ad Sept. 22, 2020, 4:37 p.m. No.10748861   🗄️.is 🔗kun   >>8889 >>8925

What Can the FBI Teach Us About Behavior Design?

 

The FBI Hostage Negotiation Team developed a five step Behavior Change Stairway Model to assist in negotiation with sometimes violent felons. But these same techniques can be used in any number of more peaceful situations.

 

Behavioral Change Stairway Model

Active Listening

Empathy

Rapport

Influence

Behavioral Change

 

https://gdt.stanford.edu/what-can-the-fbi-teach-us-about-behavior-design/