Anonymous ID: a0b921 Nov. 6, 2020, 11:36 a.m. No.11504348   🗄️.is 🔗kun

"I worked at a Saturn/Saab/Isuzu dealer for many years.

 

I had a lady customer who returned to the service department with her month-old new Saturn, stating that the rubber door seal was falling off.

 

I got the work order and, sure enough, the weatherstrip rubber was falling off.

 

I squeezed the metal in the weatherstrip so that it would pinch onto the body tighter and reinstalled it.

 

Since we almost never had any problems with these door seals, I handed in the work order for my next job.

 

Two days later, the car was back.

 

The weather strip was starting to come off again. We sourced a new door seal and I installed it, even though the first one was still showing no adverse signs other than hanging loose in the door frame.

 

I finished it off, added some trim adhesive for good measure, and paid special attention to make sure that the seal was fully pressed onto the seam around the whole door frame.

 

I handed in the work order.

 

One week later, she was back.

 

What the heck?

 

I was starting to get ticked off. My boss was starting to get ticked off at the comebacks.

 

The weatherstrip was hanging loose yet again. This time, I had the chance to see the customer as she headed to the waiting area - suffice to say that she was a large lady.

 

I postulated to my boss the theory that her butt was dragging across the weatherstrip every time she got in or out and that said posterior friction was working it loose from the frame.

 

'Fix chubby's door seal so that freaking thing never comes off again,' were his exact words.

 

I decided that I was going to use windshield adhesive (urethane) to re-affix the seal.

 

Urethane sticks to everything and, once dry, it holds tenaciously, unless cut.

 

That is why it is used for windshields. I let dry for an hour with a heater blowing on it, and send the customer on her way.

 

My boss gave me the stink-eye as she was driving away.

 

I did not see her for three months.

 

She rolled into the drive-thru.

 

My boss would not even come out of his office. I got paged to the drive-thru.

 

I got to the car and the weatherstrip was still in place.

 

The rubber, however, had worn away completely down to the metal crimps inside, at butt-height at the rear of the door frame.

 

'Miss,' I said to her as she glared at me, 'I need to tell you that your car is warranted for defects, but not for wear-and-tear.

 

This falls under wear and tear.'

 

She drove away and I never saw her for anything maintenance or warranty related ever again."