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Vid has since been scrubbed, but it was a soldier coming out of a Retirement ceremony who said that everyone looked at each other confused when the letter was read as signed by President Donald J. Trump.
Apparently, letters of appreciation may be requested of any president.
Over a 20 plus year career, service members serve under at least three Commanders in Chief. These former Commanders in Chief appreciate and recognize the sacrifices of their service members and are honored to send personal Military Letters of Appreciation. All living former Presidents with the exception of President Carter (you'll need to mail in this request), provide an online form to request a Presidential Letter of Appreciation upon military retirement.
45th POTUS Donald J. Trump
• https://www.45office.com/info/greetings
s/ https://www.linkedin.com/pulse/request-presidential-letter-military-retirement-matt-quick