>Sheera Frenkel and Cecilia Kang

>Review https://www.nytimes.com/2021/07/09/books/review/the-ugly-truth-sheera-frenkel-and-cecilia-kang.html

The reporting duo’s sources are highly placed. Readers get fly-on-the-wall access to a shouting match at a Facebook board meeting over Russian election interference, as well as Sandberg’s too-casual testimony to the Federal Trade Commission over Facebook’s monopoly powers, where she “kicked off her shoes and folded her legs under her, as she often does in meetings, and spooned the foam off her cappuccino while taking questions.”

Facebook employees have told me they’re nervous about the book’s release, and for good reason. Frenkel and Kang expose the dysfunction of its top ranks, revealing tensions between Zuckerberg and Sandberg. The two executives appear to blame each other for Facebook’s problems. Sandberg, with a reputation as a master communicator, disappoints Zuckerberg by failing to smooth over perceptions of Facebook in public and with regulators. Zuckerberg, meanwhile, makes policy decisions that Sandberg disagrees with, but doesn’t say so out of fear Zuckerberg will find her disloyal. Instead, she confides in friends about how difficult it is to change his mind.

-Eric Schmidt?