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MTA timekeeping system goes dark as provider suffers ransomware attack
By David Meyer
December 13, 2021 2:43pm
The MTA’s high-tech timekeeping system went dark on Monday after the company that makes the clocks and underlying software suffered a ransomware attack over the weekend, The Post has learned.
Kronos and its parent company UKG said Monday that it spotted “unusual activity” in the Kronos network late Saturday which the company has since determined to be a “ransomware incident.”
Kronos is “currently unavailable” as the UKG works to “assess and resolve the situation,” UKG Executive Vice President Bob Hughes said in an email to Kronos’ corporate customers posted to the company’s website.
“We are working with leading cyber security experts to assess and resolve the situation, and have notified the authorities. The investigation remains ongoing, as we work to determine the nature and scope of the incident,” Hughes wrote.
The software will take “several weeks” to return to normal, the email said.
At least some workers received notice of a Kronos outage earlier Monday, transit sources said. An MTA spokesman confirmed that the authority’s timekeeping systems had been impacted by the global outage.
MTA officials rolled out Kronos authority-wide about two years ago after The Post exposed allegations of overtime abuse following a series of exposés on LIRR workers pulling in huge paychecks.
The “biometric” clocks require workers to swipe in and out of work, and scan their fingerprints when they do so — something consultants hired by the MTA said would prevent and catch fraud in the future.
While most MTA workers currently clock in and out using the new tech, MTA Inspector General Carolyn Pokorny has repeatedly accused transit leaders of slow-rolling the integration of modern timekeeping into the authority’s payroll systems.
Until Kronos and payroll are fully integrated and digitized, management will lack key tools to verify OT wages and catch cheaters, according to Pokorny.
https://nypost.com/2021/12/13/mta-timekeeping-system-goes-dark-after-ransomware-attack