Anonymous ID: 684e87 Feb. 9, 2023, 7:39 a.m. No.18313529   ๐Ÿ—„๏ธ.is ๐Ÿ”—kun   >>3533 >>3539 >>3678 >>3725

https://delbius.com/

Del Harvey

Adviser, public speaker, and coach for Trust & Safety leaders and professionals.

Del founded, built, and led the global T&S team at Twitter for its first 13 years. Before joining Twitter, she spent five years as the law enforcement liaison for a group fighting child sexual exploitation, where she worked with agencies ranging from local police departments to the FBI, US Marshals, and the Secret Service. Delโ€™s consulting clients benefit from her unique perspectives on content moderation, online safety, freedom of expression, privacy, and what it takes to lead and scale a global team.

Anonymous ID: 684e87 Feb. 9, 2023, 7:42 a.m. No.18313540   ๐Ÿ—„๏ธ.is ๐Ÿ”—kun   >>3544

https://www.forbes.com/sites/kashmirhill/2014/07/02/meet-del-harvey-twitters-troll-patrol/

Meet Del Harvey, Twitter's Troll Patrol

The gala on a recent Thursday evening was typical boom-time San Francisco glitz. Attendees from Google, Yahoo and Facebook traded in jeans and hoodies for cocktail attire and snacked on hanger steak and new peas inside the Beaux Arts City Hall. The convening cause, however, was rather dark: the 30th anniversary of the founding of the National Center for Missing & Exploited Children. The nonprofit worked with these tech giants to install PhotoDNA, which scans all images uploaded to their sites for child porn. This nexus of light and dark is where Del Harvey lives, and there she was working the room in a sleeveless black dress. "I haven't seen you since the suicide summit," she greeted one group of guests.

Harvey was the 25th employee at Twitter, where her official title is vice president of trust and safety, but she's more like Silicon Valley's chief sanitation officer, dealing with the dirtiest stuff on Twitter: spam, harassment, child exploitation, threats of rape and murder. As Facebook and Twitter have become the public squares of the digital age, their censors now "have more power over the future of privacy and free expression than any king or president or Supreme Court justice," writes constitutional scholar Jeffrey Rosen. Twitter famously prizes free expression, but as a business it needs to ensure its platform doesn't turn into a toxic-speech zone that scares off users and advertisers. Harvey is the person Twitter trusts to walk that line. With a daily volume of a half-billion tweets, "your one-in-a-million chance of something going horribly wrong happens 500 times a day," says Harvey. "My job is predicting and designing for catastrophes."

Not listening to Harvey tends to be a bad idea. Last December Twitter decided to eliminate users' ability to "block" people they didn't like from following and retweeting their accounts, replacing it with a mute option so they simply wouldn't see the trolls in their feed. Harvey warned it was a terrible idea and would make cyberbullying easier. The blocking feature was pulled anyway, and the ensuing outcry was such that Twitter reversed the decision within 12 hours. It later tacked on the mute button as an option.

Harvey has an unusual background for someone with so much power over public speech. She isn't a lawyer and won't say if she graduated from college. Del Harvey is not her legal name. She is secretive about her past but allows that she grew up in the South, where she spent a summer as a lifeguard at a state mental institution working with troubled youth. Her education about the dark side of the Internet came instead from experience. In 2003, when she was 21, she started volunteering for Perverted Justice, a group that posed as young kids online to engage potential pedophiles in chats. When they "caught" one, they'd post the chats along with the identity of the would-be molester. She eventually became the site's law enforcement liaison, bundling up evidence for local police, and later, thanks to being small of frame, reprised her young-girl (and boy) decoy role on the NBC show To Catch a Predator. Her work put people in jail, and she adopted the pseudonym then to conceal her identity from exposed pedophiles. "I do a lot in my life to make myself difficult to locate." It informs her work: She advised Twitter to scrub location data from uploaded photos to prevent stalkers from using them to locate people.

Anonymous ID: 684e87 Feb. 9, 2023, 7:43 a.m. No.18313544   ๐Ÿ—„๏ธ.is ๐Ÿ”—kun   >>3556

>>18313540

Harvey was hired by Twitter in 2008 to deal with a proliferation of spam accounts harassing early users. "Del became an encyclopedia of the weird things people were doing," says Twitter cofounder Jason Goldman. Though she accidentally shut down the founders' accounts as "spam" when she first arrived, she proved herself by thwarting the pranksters at chatboard 4Chan from derailing a race between Ashton Kutcher and CNN to be the first Twitter user with a million followers. Rather than delete the 4Chan Twitter account programmed to rapidly rack up fake followers, Harvey recommended silently throttling it, says Goldman, so that it wouldn't simply be replaced with a new one. When Goldman left in 2010, his farewell advice was to protect Twitter's brand by protecting users and "respecting their voice." He wrote, "In case of emergency, trust Del."

Twitter is so big that Harvey's decisions invariably offend someone. The site came under criticism this year for blocking tweets in Pakistanit later unblocked themand last year in the U.K. for allowing rape and murder threats to be tweeted at women, including a female politician. Twitter doesn't allow threats but relies on its community to flag them for removal and report them to the police. While Twitter has automated systems to weed out spam, tweets about direct violence and suicide require manual review. "Context matters," says Harvey. "'Hey bitch' can be a greeting or form of abuse."

Harvey professes to be an optimist despite it all. "There are bad things out there, but I work alongside so many people trying to stop it." On her left wrist is a tattoo of the heart emoticon '<3.' "It means hope."

 

https://www.ted.com/talks/del_harvey_protecting_twitter_users_sometimes_from_themselves

Protecting Twitter users (sometimes from themselves)

Del Harvey heads up Twitterโ€™s Trust and Safety Team, and she thinks all day about how to prevent worst-case scenarios abuse, trolling, stalking while giving voice to people around the globe. With deadpan humor, she offers a window into how she works to keep 240 million users safe.

Anonymous ID: 684e87 Feb. 9, 2023, 7:45 a.m. No.18313556   ๐Ÿ—„๏ธ.is ๐Ÿ”—kun

>>18313544

>Though she accidentally shut down the founders' accounts as "spam" when she first arrived, she proved herself by thwarting the pranksters at chatboard 4Chan from derailing a race between Ashton Kutcher and CNN to be the first Twitter user with a million followers. Rather than delete the 4Chan Twitter account programmed to rapidly rack up fake followers, Harvey recommended silently throttling it, says Goldman, so that it wouldn't simply be replaced with a new one.

Anonymous ID: 684e87 Feb. 9, 2023, 7:55 a.m. No.18313581   ๐Ÿ—„๏ธ.is ๐Ÿ”—kun   >>3588

https://www.ted.com/speakers/del_harvey

โ€œOne of the projects Harvey is most keen on is calledPhotoDNAโ€“ a Microsoft-developed technology which will produce a unique 'fingerprint' of every picture put on Twitter's service.โ€ โ€” Charles Arthur, Guardian

Anonymous ID: 684e87 Feb. 9, 2023, 8:37 a.m. No.18313776   ๐Ÿ—„๏ธ.is ๐Ÿ”—kun

>>18313767

Cybersecurity expert Alex Stamos, a former Facebook security chief, tweeted Thursday that there is a โ€œserious risk of a breach with drastically reduced staffโ€ that could also put Twitter at odds with a 2011 order from the Federal Trade Commission that required it to address serious data security lapses.

โ€œTwitter made huge strides towards a more rational internal security model and backsliding will put them in trouble with the FTCโ€ and other regulators in the U.S. and Europe, Stamos said.

The FTC said in a statement Thursday that it is โ€œtracking recent developments at Twitter with deep concern.โ€

โ€œNo CEO or company is above the law, and companies must follow our consent decrees,โ€ said the agencyโ€™s statement. โ€œOur revised consent order gives us new tools to ensure compliance, and we are prepared to use them.โ€