The shop's owner Mr Sindho alleged that, after refusing a woman a refund on some hair products, an argument broke out and she attempted to take items from the shelves and walk out.
Woman did not have a receipt and was offered a credit slip but she demanded cash despite having no proof of purchase. She then started to steal products from the shelves when the scuffle broke out.
It seems to me that this was a deliberate act by the woman and mob to create a race hate situation.