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In 2023, the numbers only continued to climb; a report from the National Restaurant Association shows that menu prices in September rose by 6% over the same period in 2022.
It’s worth noting that while McDonald’s franchisees set their prices, there are a few factors underpinning the larger surge. The cost of commodity goods
— including beef cattle and grain, the basic ingredients of a burger — rose globally. Supply chain disruptions during the pandemic meant that certain drive-thru staples, like paper napkins, coffee cups, straws, and to-go containers, were low on the ground and even more expensive for chains to procure. Additionally, the price of minimum-wage labor, which has supported the fast-food industry for decades, is finally on the rise.
“Even though we’re pushing through pricing, the consumer is tolerating it well,” Kempczinski said in an October analyst call regarding the rising prices on the menu in the U.S., which increased by as much as 10% in 2023.
However, as CNN Business reports, the burger chain is now reporting “weaker-than-expected sales at its US stores,” and a key reason why seems to be that the chain is losing customers
— particularly customers making less than $45,000 a year, which has historically been a key demographic for the fast-food industry — due to pricing. “We actually saw that cohort decrease in the most recent quarter,” Kempczinski said in an earnings call on Feb. 5.
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“You're seeing that eating at home is becoming more affordable,” he continued. “That I think is putting some pressure from a IEO [Informal Eating Out] standpoint on that low-income consumer.”
Data about customer attitudes reflects Kempczinski’s assertion. The State of Personal Finance in America survey
— which was taken in the second quarter of 2023 — reveals that as essentials have become more expensive, 31% of those who responded reported cutting back on non-essential activities like dining out.
Unease about the current state of the economy goes deeper than just tightening up expenses; per the survey, approximately approximately 49% of Americans report that financial concerns heavily impact their well-being, with 2 out of 5 Americans having experienced anxiety attacks due to money stress. Fifty-nine percent are specifically anxious about affording inflated prices.
The Republican Party has been quick to politicize rising fast-food prices, tying them to pushes for a higher minimum wage. For instance, as Vox reported, in June 2021, the National Republican Congressional Committee (NRCC)
— the body responsible for electing a GOP House majority — released “an official statement blaming Joe Biden’s ‘socialist stimulus bill’ for the fact that Chipotle was raising its menu prices by 4 percent in order ‘to cover the cost of increased employee wages.’”
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