==Outage hits Telstra, thousands affected
MELBOURNE, AUSTRALIA==
A major outage is rippling across Australia, with the country’s largest telco confirming it is working on a fix.
An outage has hit thousands of Telstra customers, with the telco giant confirming it is working on a fix.
Thousands of customers reported problems with mobile call access on Tuesday afternoon.
The company confirmed it was experiencing an issue with its network.
“If you’re a Telstra customer you might be noticing some issues with mobile calls, we’re working on a fix and hope to get everything back up and running soon,” the company stated on X about 2pm.
“We’ll keep you updated.”
The company said mobile data had not been affected in the outage and other ways of calling, such as using FaceTime or WhatsApp, were still working.
The company also said testing showed there had been no impact on triple-0 calls.
An alert on Telstra’s website revealed an outage had also hit business NBN Voice and Data services.
“A maintenance firmware update to some business modems has caused the modems to lose internet connectivity,” the company said.
https://www.news.com.au/technology/online/internet/telstra-customers-report-disruption-to-calls-and-the-internet/news-story/64c42dca4a7c20ec600453a4795dd3fc