Dogs can see it
Spouse anon is an ER nurse & the assistant director of the ER she works in and I can tell you that the ones like her, who are trying to fix issues with the staff, are few and far between and they consistently get pushback when trying to fix issues, especially with certain people/groups. The primary reason your ER visit takes 8-16 hours is not because the ER staff is just fucking off, though some of them might be. No, it's because the nurses in other departments, where ER patients who are getting admitted are headed to, are holding the patients they already have until the end of their shifts so that there's no bed/room available and they don't have to take a new patient before they leave. This causes a huge bottleneck and all because some nurse on another floor doesn't want to have to do the extra work that they have to do when they get a new patient.
Especially among certain entitled groups who think they can't/won't be fired because… well, you know