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Adobe Sparks Backlash Over AI Terms That Let It 'Access, View Your Content'

June 6, 2024

Original Story:

Adobe's updated terms of use allow its machine learning tools to view and use customers' content to develop future Adobe products—but it's unclear exactly what that entails.

"We may access, view, or listen to your Content," the legal agreement reads. "But only in limited ways, and only as permitted by law."

Adobe's Content section continues: "Our automated systems may analyze your Content […] using techniques such as machine learning in order to improve our Services and Software and the user experience." Machine learning is a subset of AI.

Some Adobe software users, like Hollywood filmmaker Duncan Jones, expressed frustration at terms that let the tech firm use customer work for its own interests without the ability to opt-out.

https://www.pcmag.com/news/adobe-sparks-backlash-over-ai-terms-that-let-it-access-view-your-content

 

Adobe Is Changing Its Terms of Use Again After Backlash

June 11, 2024

Adobe is reworking its Terms of Use to try to clear up confusion about how it does and doesn't access its customers' creative work.

"We recently rolled out a re-acceptance of our Terms of Use which has led to concerns about what these terms are and what they mean to our customers," Adobe's Chief Strategy Officer Scott Belsky and Dana Rao, who leads Adobe's legal policy, write in a blog post Monday. "Over the next few days, we will speak to our customers with a plan to roll out updated changes by June 18."

Adobe reaffirmed Monday that it won't use customer creations or data to train any generative AI tools. "We’ve never trained generative AI on customer content, taken ownership of a customer’s work, or allowed access to customer content beyond legal requirements. Nor were we considering any of those practices as part of the recent Terms of Use update," Belsky and Rao added.

Adobe admitted it was time to make its legal language more readable for customers without law degrees.

https://www.pcmag.com/news/adobe-changing-terms-of-use-again-after-backlash