kayfabe.
Fake outraged linemen videos making lots of claims to distract from Centerpoints failures.
Fentanyl bottles, and hostages went too far and could be verified. (Hospital Records, and Police reports)
https://www.khou.com/article/news/verify/verify-linemen-hostage-fentanyl-water-bottles/285-a35274f0-78ff-413c-adab-fadb35938649