Good riddance! USAA has shit the bed since he took over. He enriched himself and the company while customer service remains terrible.

Peacock has been a part of the company since 1988. Peacock became CEO in 2020 after taking over for former president and CEO Stuart Parker’s position.

Peacock is the first non-military person leader at the San Antonio-based company.

Through Peacock’s time as CEO, he helped the company get through the coronavirus pandemic, increased USAA’s minimum pay, provided paid career development time and enhanced benefits for employees to have mental health and family support aid, according to a company press release.

Moar: https://www.ksat.com/news/local/2024/08/19/usaa-president-ceo-wayne-peacock-to-retire-in-2025/