I once worked for a small business that the owner made his money exactly this way. His father was a retired judge, think Knights of Columbus always has a lodge dedicated to one of them. He was given a bogus contract for part time work @ $600 per hour for doing "Business Process Management", BPM. I heard him take a few bogus phone calls and walk users through some supposed processes. He assumed I had no understanding of this domain, but for those that do not know what BPM is, it is just saving state to a database that can be continued at a later point; like in a multipage page webform. You do not walk people through the process, it is supposed to be automatic if it is BPM, the system keeps track. They think we are stupid. It is just one big family of crooks.