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Thousands of UK customers are suffering online banking problems on Friday, with reports of trouble accessing internet and app services.
Nationwide, Lloyds and Halifax earlier confirmed problems with their online banking systems, and said they were working to fix them.
Users also reported problems with the TSB and Bank of Scotland banking apps. Halifax and Bank of Scotland are part of the Lloyds Banking Group. Lloyds said its app and online banking services are now working as normal for Lloyds, Halifax, and Bank of Scotland customers.
Nationwide said in a message on its website that “some incoming and outgoing payments are delayed at the moment” but “everything else is working normally”. It has since confirmed its services are working normally.
It said direct debits and standing orders were working as normal but that payments were in a queue and would arrive soon, adding that customers did not need to do anything.
First Direct confirmed on its website that its mobile and online banking services were “experiencing issues with payments”. It said this had since been resolved and services were operating as normal.
There has also been a rise in problems reported by Lloyds customers, and at its Halifax operation, according to the Downdetector website.
Analysts said the app is functioning and Lloyds customers are able to access it, but some are experiencing problems that may delay their logging in.
A Lloyds Banking Group spokesperson said: “We know some of our customers are having issues logging on to internet banking and our app. We’re sorry for this, and we’re working to have everything back to normal.”
These problems come on what is payday for many people in the UK.
READ (https://www.theguardian.com/business/2025/feb/28/lloyds-nationwide-tsb-halifax-bank-of-scotland-online-banking-problems) | XPOST (https://x.com/dotconnectinga/status/1895460846207140348?s=61&t=BdBkJAWYzheOiIIylkbO1g)