Would have been A+, if not for those last 2 lines,
Agreed, Still cordial when calling, they feel interrogated by the time that it's done though, have many questions & need many reconfirmations. For quality assurance, of course.
https://qanon.pub/?q=RDP
https://qanon.pub/?q=cia.gov
Start from where they are. Ask them what they know or believe & go forward from there. Let them take the lead, follow from behind.
Hegelian Dialectic. Nice eyes.