https://www.mass.gov/audit/audit-of-the-executive-office-of-housing-and-livable-communities-emergency-shelter
"
Audit Audit of the Executive Office of Housing and Livable CommunitiesโEmergency Shelter "
Finding 1 EOHLC failed to adequately assess and act upon the increased demand for service, resulting in improper and unlawful emergency procurements for food and transportation services.
Finding 2 The procurement files required by 801 CMR 21.05(3) did not contain sufficient evidence and documentation to support EOHLCโs decision to contract with Spinelli, and it did not consider an opportunity to accept a flat rate on an emergency no-bid contract with Spinelli for food delivery services.
Finding 3
EOHLC exercised insufficient oversight of its delivery contract with Spinelli, resulting in overpayments on 9.6% of deliveries.
Finding 4 EOHLC violated part of its contract with SKS Management, Inc. (SKS) by not approving in writing the use of certain subcontractors.
Finding 5
The procurement files required by 801 CMR 21.05(3) did not contain sufficient evidence or documentation to support EOHLCโs decision to contract with Mercedes Cab Company / Pilgrim Transit. Its emergency no-bid contract for transportation services resulted in excessive costs.
Finding 6 EOHLC mismanaged certain aspects of its contracts with the different types of shelter providers (e.g., traditional shelters, hotels, and motels).