OpenAI Hit With 7 Lawsuits Alleging ChatGPT Coached Users To Suicide
ChatGPT maker OpenAI and its founder, Sam Altman, are facing seven lawsuits alleging that the AI chatbot was psychologically manipulative and drove multiple people to commit suicide.
The lawsuits, filed in state courts in San Francisco and Los Angeles on Nov. 6 by Social Media Victims Law Center and Tech Justice Law Project, allege that OpenAI rushed GPT-4o to market and failed to properly install safeguards and protocols to protect users against emotionally harmful conversations.
The AI chatbot was engineered for maximum engagement through immersive features such as humanlike empathy responses that exploited users’ mental health struggles, the lawsuits allege. Charges include wrongful death, assisted suicide, and multiple product liability, negligence, and consumer protection claims.
Matthew Bergman, founding attorney of Social Media Victims Law Center, said ChatGPT blurred the line between tool and companion.
“OpenAI designed GPT-4o to emotionally entangle users, regardless of age, gender, or background, and released it without the safeguards needed to protect them. They prioritized market dominance over mental health, engagement metrics over human safety, and emotional manipulation over ethical design,” Bergman said.
The seven lawsuits were filed on behalf of four users who had extensive conversations with ChatGPT just prior to committing suicide. The decedents are: Zane Shamblin, 23, of Texas; Amaurie Lacey, 17, of Georgia; Joshua Enneking, 26, of Florida; and Joe Ceccanti, 48, of Oregon. Plaintiffs Jacob Irwin, 30, of Wisconsin; Hannah Madden, 32, of North Carolina, and Allan Brooks, 48, of Ontario, Canada, were survivors of emotionally harmful interactions named in the lawsuits.
https://www.zerohedge.com/markets/openai-hit-7-lawsuits-alleging-chatgpt-coached-users-suicide