PERMANENTLY SUSPENDED ON X

Any insight appreciated.

I was suspended and then permanently suspended and appealed both times without receiving any reply.

What does that mean?

I am charged with “inauthentic behaviour” which has got to do with spamming, impersonation etc, see here:

https://help.x.com/en/rules-and-policies/authenticity

which, of course, I have not done.

What does it mean?

How do I talk to an X person about this?

Anyone know?