This is Hialeah!’ Taco Bell employee refuses to help client who doesn’t speak Spanish
By Mario J. Pentón
mpenton@elnuevoherald.com
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September 14, 2018 12:45 PM
Updated 5 hours 11 minutes ago
A video of an argument with a Taco Bell employee in Hialeah has unleashed a wave of indignation on social media.
The incident happened on Wednesday night, when Alexandria Montgomery was trying to place an order — in English — at a Taco Bell drive thru window at 785 East Ninth St. The employee refused to take her order because she wasn’t speaking Spanish.
In the video, which was posted Thursday night, Montgomery asked the annoyed woman, “Do you have a manager here?”
“She is in her house sleeping,” the employee replied in Spanish in a dismissive tone. There was no one else to take the order, the employee claimed.
“Honey, I have a car behind you,” the employee says in Spanish and closes the window.
“Can you move please? I have an order behind you. There is no one who speaks English,” the woman tells Montgomery in the video and threatens to call the police.
“This is Hialeah, I’m sorry,” she said in Spanish.
Two other Taco Bell workers approached the drive thru window when they heard the altercation, but apparently they did not try to help the client.
“No more, papi,” the clerk said in Spanish to a man who was in the car with Montgomery and was trying to argue that they were in the United States.
Finally, they had to leave without making an order.
https://www.miamiherald.com/news/local/community/miami-dade/hialeah/article218395910.html