What if 23andMe "support" is some type of code speak related to -23 Bring the Pain?
We know.
We know who we are.
We know who the enemy is.
Reverse Twilight language.
and, yes, partly to add transparency confusion.
If the bad buys don't know who the bad guys are, and their comms have been cut for so long, doesn't it help them to entertain the idea that /ourguys may be splintered into many groups w/varying forms of factions w/different loyalties?