ChatSound
Me: I did not order Brazillian Butt Lift. Why is this listed as an app I ordered?
You are now connected to Eunice from Amazon.com
Eunice: Hello, my name is Eunice. I'm here to help you today.
I understand that you didn't authorized the order. Let me go ahead and look into your order and see what I can do to help.
Me: Not only that, but now, you are suggesting other items that are porn related. Not suitable for children, who have access to Amazon. This is shocking
Eunice: If may I ask, do you have a Fire Tablet?
Me: yes
Eunice: I've checked the Appstore Brazilian butt lift workout X and I can see it's a free application. To avoid this from happening again is you will need to set up a parental control on your Fire Tablet.
Me: i have parental controls
Eunice: I can see on your account that there is a 4 Fire Tablets that was registered and you will need to set up a parental control for all of them.
Me: what tablet was this app accessed/purchased from?
Eunice: To tell you honestly, there is no way for us to check on what device was used on the application.
Me: well that is not helpful. to be honest though, parental controls are very restricting.
all or nothing does not work very well.
what IP address?
Eunice: Even IP address, there is no way for us to check it.
Me: my feedback is that parental controls are not useful. I have been and will now further consider disabling all of my Amazon activity, and will encourage my friends and family to do the same.
Eunice: I'm sorry. I will definitely pass it along to the right department so they can consider that.
Me: great.
in the meantime, what can you do for me?
Eunice: In the meantime, I will forward this information to our Account Specialist.
Me: how can i secure my account?
Eunice: Amazon takes all security-related matters very seriously and your account security is our top priority. We have policies and security measures in place to ensure that your personal information remains secure.
If you have concerns regarding your account security, the best action you can take is to choose a strong password for your account. For more information please review the following Help page:
http://www.amazon.com/gp/help/customer/…(See full link)
Me: so…amazon will not assume responsibility for this. shocker.
Eunice: I'm sorry. Is there anything else I can do for you today?
Me: please can you tell me how to sever and delete my accounts with amazon?
Eunice: I understand that you would like to close your account. I will send you an email on how you can close your account.
Me: fabulous
Eunice: Is there anything else I can do for you today?
Me: no, but please pass on to Mr. Bezos that I believe his co to be compromised, and I won't be a party to it. Thanks
Eunice: Its perfectly understandable that youre very upset about what happened.
You're most welcome. It's my pleasure to assist you today
Thank you for contacting Amazon.com. Have a great night and take care. Goodbye.