total bull shit
if true, the entire IT staff should never work in IT again - beyond incompetence. (Yes, I know the real reason, let it be.)
The bill of goods that they're trying to sell here includes not ONLY losing all their live data - of which I can guarantee you is distributed across multiple locations on clustered database servers..
It's also suggesting that something happened to their cold-storage backups, which again, I guarantee you they have.
Bull shit…
(also, Hi Q! - pic related)