TurboTax, H&R Block hid free filing option from Google so customers couldn’t find it
TurboTax and H&R Block deliberately hid their free tax filing options from Google results which forced many low-income tax filers to pay for expensive, unnecessary tax filing.
Intuit, the company that operates TurboTax, accomplished this by adding code to its free filing site that essentially told Google and other search engines to not list the site in search results.
The code needs to be added manually, Pro Publica reports.
“Intuit’s tactics to reduce access to the Free File program and confuse taxpayers are outrageous,” Senator Ron Wyden said in a statement.
Intuit, H&R Block, and other tax-prep companies created free filing software in exchange for the IRS not creating their own version. However, while 70% of tax filers are eligible for free filing, only about 3% use those services.
Around 60% of tax filers use Intuit software.
https://www.nydailynews.com/news/ny-news-turbotax-hides-free-file-option-from-google-low-income-filers-20190428-wsne3lxtfvah3c5nbyuv6hqcaa-story.html