https://www.theverge.com/2019/6/19/18681845/facebook-moderator-interviews-video-trauma-ptsd-cognizant-tampa
An article about 5 days old, on the hellish lives Facebook monitors (pic 1). There articles are based on 12 interviews, 3 of them on the record. Quite lengthy but a hell of a read. Most interestingly Facebook outsources this work to a company called Cognizant. Here are some great quotes:
>At Facebook’s worst-performing content moderation site in North America, one contractor has died, and others say they fear for their lives
>Contractors told me that Cognizant had lured them away from less demanding jobs by promising regular schedules, bonuses, and career development, only to renege on all three. They described a filthy workplace in which they regularly find pubic hair and other bodily waste at their workstations.
>Speagle (on the record contractor) vividly recalls the first video he saw in his new assignment. Two teenagers spot an iguana on the ground, and one picks it up by the tail. A third teenager films what happens next: the teen holding the iguana begins smashing it onto the street. “They beat the living shit out of this thing,”…Under the policy, the video was allowed to remain on Facebook.
>Missing work is one of the few reasons Cognizant regularly fires its contractors. And so to avoid receiving an “occurrence,” as the company calls unapproved absences, contractors who have exhausted their break time come to work sick — and occasionally vomit in trash cans on the production floor.
Excuse if this old news, but dayam, it's a crazy ass story.