She has a problem. And I’m afraid it may interfere with her ability to care for patients. You definitely need to seek advice from HR but her attitude interfering with patient care WILL shake HR into acting. You need to make it clear to your upper management that if they don’t act you will contact your state’s board of nursing. Former medical office person here with lots of experience with such stuff as this. Also, my spouse is a RN in the ED and shit like this will get you fired where he/she works. You can also threaten to call Medicare. I used to have to suffer through audits and Medicare will NOT put up with this kind of stuff. For the hospital, it is a risk management issue. Praying for you.
It might not be the place but I believe we need to be here for each other. We’re all anon so you never know who you’re reaching out to and what knowledge we may have that can help you. So don’t hesitate to reach out when other avenues have been exhausted. I’ll reiterate my first post…..APPROACH HR ABOUT THIS FROM A PATIENT CARE STANDPOINT. They will jump on it when they think a patient may sue for malpractice/inadequate care.