BBC Panorama is investigating the rise of Amazon from bookstore to tech giant
A former executive for the company says he always turns Alexa off when talking
Amazon says some conversations recorded by Alexa are transcribed by people
They say people can turn the transcription feature off and will soon be able to delete any recordings made by device.
Robert Frederick, a former manager at Amazon Web Services, told BBC Panorama he always turns it off during personal and particularly sensitive conversations.
Last year Amazon was forced to admit that some conversations recorded by virtual assistant Alexa were listened to and transcribed by humans.
Amazon says human staff listen to less than on per cent of conversations to check for accuracy and the information is made anonymous before they see it.
https://www.dailymail.co.uk/sciencetech/article-8013225/Former-Amazon-Executive-reveals-switches-Alexa-wants-private-moment.html