VOICES and the National September 11 Memorial & Museum announce a formal collaboration to incorporate the 9/11 Living Memorial Project into the museum. President Bill Clinton is keynote speaker and Jon Bon Jovi entertains at 2nd Annual Always Remember Gala. Co-Founder Beverly Eckert perishes in the airline crash of Continental Flight 3407 in Buffalo, NY. VOICES opens its New Brunswick, NJ office, with Governor Thomas Kean and other dignitaries in attendance.