Michigan had real problems with their unemployment benefit web site. Apparently stretchin Gretchen didn't want any help from a company experienced in scaling out web sites.

Michigan declined Quicken Loans' offer to aid unemployment system

https://www.detroitnews.com/story/news/local/michigan/2020/06/03/state-declined-quicken-loans-offer-aid-unemployment-system/3133407001/