Maybe Q can fix this.
Chase Bank told people three months ago that if they were in any having difficulties due to covid, mortgage payments could be deferred for three months. Payments would resume July 1st and the three month's principal and interest would be added on to the end of the loan. This was made clear. Now I am being told by "Select Portfolio Servicing" the new loan servicer that I owe a balloon payment NOW and my July payment in addition to that. Basically I now owe FOUR loan payments at once. The lady with SPS said Chase sets the rules. Chase told me a lie. The SPS lady said she has received many calls from many people saying the same thing. Chase LIED to them also. Chase BAnk is about to take a lot of houses from a lot of people. Please help Q.
In my case it is a rental property but most people calling in are about to have to make a Quadruple payment after they couldn't even make a single payment. This is awful and since it is Chase, there is a good chance it is intentional.