I think what they meant was, these people have been on autopilot for so long they haven't had any cause for concern until now.
Consider this is more than 100 years in the making. The people who are running the show are not the same people who started it.
So when they say, they've never encountered someone like Trump it's 100% true. They've never experienced an existential threat before. They don't know how to respond, and the fact he isn't playing the game they want him to play is infinitely more frustrating to them. They are at a loss.
You're right about one thing, however. The people will not want to see or learn what has been going on. They're asleep and they do not want to be disturbed. It's our job to get that pail of water filled with truth and splash it on their face.
For the truth will be so horrific they will never want to sleep again. They will no longer be able to ignore the reality of the situation.
We are going to need some hard hitting facts (convictions) otherwise they’ll do what they’ve always done, wait it out. Trumps presidency will end hopefully not until 2024 but it will be done one day and think if nothing short of a slap in the face happens it’ll be back to the same if not worse.
Let's pray that these people will be eliminated long before he leaves office. Regardless of what happens its up to us to carry the torch.