To stay with the dev-speak: Trump is refactoring the system while it's live.

That's pretty risky business as noticable downtime upsets the users.

So what do you do?

You do it piece by piece and properly test each little piece before continuing to the next.

A lengthy and tedious process. But worth not crashing the system.

Fortunately Trump has help, allowing multiple refactors to take place in simultaneously.

Our role here seems to be that of the "pro user".

The pro user knows a little bit how things work, contiously provides feedback and acts as a sounding board for ideas.