I was an insurance adjuster for 25 years, mostly CAT work.
I would contact the insured homeowner.
I would inspect the risk.
I would prepare a repair estimate.
I would contact a contractor.
I would reach an agreed cost of repairs.
In my report to the insurance company, it would read:
We contacted the insured homeowner.
We inspected the risk.
We prepared a repair estimate.
We contacted a contractor.
We reached an agreed cost of repairs.
Do you know why?