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Transportation Department slams Southwest Airlines, vows probe into thousands of canceled flights
The U.S. Transportation Department slammed Southwest and pledged to review the airline after thousands of flights were canceled following days of severe winter weather.
"USDOT is concerned by Southwest’s unacceptable rate of cancellations and delays & reports of lack of prompt customer service. The Department will examine whether cancellations were controllable and if Southwest is complying with its customer service plan," the Transportation Department tweeted late Monday evening.
Southwest canceled 71% of its flights on Monday and at least 62% of its flights so far on Tuesday, equaling more than 5,400 flights over the past two days or 78% of all U.S. cancellations, according to FlightAware.
https://justthenews.com/government/federal-agencies/transportation-department-slams-sout