You Can't Fix Him (the IRS)
Liz Wolfe10.27.2023 9:30 AM
We told you to work on this: Just this week, the Government Accountability Office released a report studying whether the nation's tax collectors are set up to use their cool $80 billion infusion of cash, doled out over the next decade, properly.
The report roughly boils down to: We told you to fix these things, so why haven't you yet?
It's actually incredible the number of problems that government auditors have been flagging for the IRS for years on end, to no avail.
For example: "IRS's policy is to generally respond to correspondence within 30 days of receipt. Responses that take longer than 45 days are considered late, or what IRS calls overage. As of the end of the 2022 filing season, about 55 percent of IRS's correspondence inventory was overage."
And: "As we reported in December 2022, IRS customer service representatives answered less than one out of five taxpayer calls seeking live assistance during the 2022 filing season." Last year, the Treasury Secretary "announced that Treasury was committing IRS to an 85 percent level of service [percentage of calls answered] for the 2023 filing season, the highest in the last decade." (Going from roughly 20 percent to 85 percent will be a mighty big jump for these beleaguered employees.)
Also: "Between the start of fiscal year 2010 and March 2023, we issued 451 recommendations to IRS related to protecting taxpayer information. As of October 2023, IRS had taken steps to address the gaps in safeguards we identified and implemented 85 percent of our recommendations." Phrased differently, over the course of 13 years, the IRS still didn't implement 15 percent of recommendations.
This is all unsettlingly par for the course. After all, it was only in July 2022 that the IRS finally worked "to prevent employees from saving data to external devices, making it harder for taxpayer information to be removed from IRS's network." Given that an IRS contractor leaked confidential taxpayer information about some of the wealthiest Americans to major news organizations in 2021, it's fairly shocking that the agency seems to want plaudits for having taken 11 months to secure a major vulnerability.
As you might expect, retention is in trouble—"the agency loses about 23 percent of new recruits within 2 or 3 years"—and the IRS hasmostly failed to work on improving its security systems. This is all after the agency blew past the initial deadline for releasing its report on how to use the Inflation Reduction Act funds. Deadlines for thee, but not for me.
One might be left wondering what the $3.2 billion in taxpayer services was for, if reps still can't pick up the phone,or the $25.3 billion in improving IT systems, if taxpayer data still isn't secured.
(This illegal agency should have never been created, at this point its a willing accomplice to corrupt politicians that want to target specific citizens they harass, usually middle and lower class that do not share the ideological mindset of leaders with a one world order dictatorship)
https://reason.com/2023/10/27/you-cant-fix-him-the-irs/